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Computer & IT Procedures Manual
700 Pages - $495

The IT User Training Plan Policy determines the required competence levels for personnel who utilize your company's computer system, as well as for IT staff. The IT user procedure determines training or other actions needed to satisfy training requirements and helps your company evaluate the effectiveness of those actions taken.

The IT User Training Plan Policy also provides personnel (especially technical personnel) with a training path or guide, whereby courses build on one another and promote a skill set that benefits both your staff and your company. (8 pages, 1421 words)

IT User Training Plan Activities Covered

• Planning IT User-Staff Training
• The IT User-Staff Training Plan
• IT User-Staff Training Plan Evaluation(Review)
• It User Staff Training Plan Update

IT User Training Plan References Used

• ISO 9001:2000 standard- Quality Management Systems-Requirements, Clause 6.2.2 (Competence, Awareness, and Training)
• ISO/IEC 17799:2005-Information Technology-Code of Practice for Information Security Management
• COBIT Control Objectives, Third Edition (July, 2000)

IT User Training Plan Forms Included

• IT Training Requirements List Form
• IT Training Log Form