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Computer & IT Procedures Manual
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The IT Network Support System Procedure's purpose is to ensure security and continuous availability of your company's IT infrastructure. The network support system should also provide around-the-clock support for the infrastructure and those who use it, as well as provide a framework for technical support of the your company's servers and network.

The IT Network Support System Procedure applies to all company'servers and to your company's IT network. (8 pages, 1591 words)

Activities Covered in the IT Network Support System Procedure

• Server/Network Support Planning
• Server/Network Support Plan
• Server/Network Support Plan Review
• Server/Network Support Plan Update

References Used in the IT Network Support System Procedure

• ISO 17799:2005 Standard-Information Technology-Code Of Practice For Information Security Management, Clause 8.5 (Network Management)
• Sarbanes-Oxley Act of 2002

Forms Included in the IT Network Support System Procedure

• Server/ Network Planning Checklist Form
• Server/Network Support Plan Form