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Accounting Procedures Manual
580 Pages - $495

The Customer Return and Refund Policy outlines the steps and documents used for customers returning products to your company.

The return and refund policy ensures adequate control of inventory and timely refunds to customers. The return and refund procedure applies to all products and services sold by your company and affects the following departments: sales, customer service, inventory control, quality assurance and accounting. (6 pages, 1866 words)

Activities Covered in the Customer Return and Refund Policy

• Origination
• Receiving Goods and Processing
• Returned Goods Disposition

Forms Included in the Customer Return and Refund Policy

• 30 Day satisfaction Guarantee Form
• Returned Goods Authorization Form