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  Customer Requirements Policy Procedure



 
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Product Code: BMSM-PM1040

  
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The Customer Requirements Policy Procedure describes how to determine customer requirements for products and services and ensures that your company has the ability to meet those customer requirements before committing.

The Customer Requirements Policy Procedure applies to your company's sales personnel responding to inquiries from customers regarding products or services and to manufacturing, engineering, service, and procurement personnel supporting sales in the quotation process. (10 pages, 1252 words)

Activities Covered in the Customer Requirements Policy Procedure

  • Requirements-General
  • Requirements Acquisition
  • Revised Requirements
  • Requirements Review

References Used in the Customer Requirements Policy Procedure

  • ISO 9001:2000- Quality Management Systems Requirements
  • Regulatory Requirements

Forms Included in the Customer Requirements Policy Procedure

  • Customer Requirements Checklist Form
  • Customer Database Form

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